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Risk management and virtual teams: an exploratory empirical investigation of relationships between perceived trust and the perceived risk of using virtual project teams

Srivastav, Amitabh (2014). Risk management and virtual teams: an exploratory empirical investigation of relationships between perceived trust and the perceived risk of using virtual project teams. Mémoire. Gatineau, Université du Québec en Outaouais, Département des sciences administratives, 146 p.

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Résumé

Many academic papers and books deal with risk, trust, and virtual project teams (VPTs). However, limited literature exists that has examined how the perception of trust when using a VPT affects the perception of risk that the project will achieve its object when operating in a virtual project mode. Specifically, the perception of trust arises because the project sponsor cannot continuously monitor the VPT. This research hypothesizes that trust can be used as a proxy for the probability component of the risk severity model. The research uses the generally accepted risk severity model and references Agency Theory as a theoretical foundation, to provide a basis for the relationship between trust and risk when using a VPT. The research hopes to demonstrate a relationship such that, when the perception of trust in the VPT increases, then the perception of risk decreases, because the risk probability decreases too. The research also hopes to identify one or more key factors that act as antecedents to influence the perception of trust in the VPT. Specifically, shared identity helps to build the perception of trust in the VPT. This research hypothesizes that when the project manager has a perception that the VPT has developed a shared identity, then the project manager has a higher perception of trust that the VPT will achieve the project's objectives. The research references Tuckman's team development model as the framework to investigate the relationship between developing a perception of a shared identity and developing a perception of trust that the VPT will achieve the project's objectives. This is an exploratory qualitative research study. One-on-one interviews with project sponsors and project managers provide the qualitative interview data in the form of narratives. The research uses Grounded Theory for the deductive and inductive analysis of the narratives to test the two hypotheses.

Type de document: Thèse (Mémoire)
Directeur de mémoire/thèse: De Camprieu, Renaud
Co-directeurs de mémoire/thèse: Ouellet, Eric
Informations complémentaires: Comprend des références bibliographiques : p. 142-146
Mots-clés libres: Équipes de travail multinationales; Équipes virtuelles; Gestion de projet; Gestion du risque
Départements et école, unités de recherche et services: Sciences administratives
Date de dépôt: 19 janv. 2015 14:12
Dernière modification: 21 janv. 2015 19:45
URI: http://di.uqo.ca/id/eprint/719

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